Privacy Policy

This privacy policy describes how Onda Sonora collects, uses, and protects your personal information when you use our site or online services. We are committed to protecting your privacy and handling your data responsibly, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Brazilian legislation.

Information We Collect

When you visit our site or interact with our online platform, we may collect certain information. This can include:

  • Information you provide directly to us: Such as information submitted through contact forms or other interactive features on our site.
  • Information collected automatically: When you access our site, we may collect technical data about your device and your usage of our site. This can include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To operate, maintain, and improve our site and services.
  • To respond to your inquiries and provide customer support.
  • To understand how users access and use our site and services, for purposes of research and analytics.
  • To ensure the security and integrity of our site and services.
  • To comply with legal obligations.

Legal Basis for Processing

We process your personal information based on several legal grounds, including:

  • Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
  • Performance of a contract: Where the processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
  • Legitimate interests: Where the processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms.
  • Legal obligation: Where processing is necessary to comply with a legal obligation.

Sharing Your Information

We may share your personal information with third parties in certain circumstances:

  • Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting or analytics. These service providers are authorized to use your personal information only as necessary to provide these services to us.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

Under applicable data protection laws, depending on your location and relationship with us, you may have certain rights regarding your personal data. These rights can include:

  • The right to access your personal data.
  • The right to request rectification of inaccurate or incomplete data.
  • The right to request erasure of your data under certain conditions.
  • The right to request restriction of processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, you may contact us using the address provided below.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience and collect information about your usage. You can manage your cookie preferences through your browser settings.

Links to Third-Party Sites

Our site may contain links to third-party websites. This privacy policy applies only to our online platform, and we are not responsible for the privacy practices or content of third-party sites.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions about this privacy policy or our data practices, you may contact us in writing at the following physical address:

Onda Sonora
882 Rua Haddock Lobo, Floor 5,
São Paulo, São Paulo, 01414-003
Brazil

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